Frequently Asked Questions
1. What materials are your scrunchies made from?
Each scrunchie is handmade using carefully selected, high-quality fabrics that prioritize comfort and sustainability. Currently, we are offering cotton and polyester (satin).
2. How should I care for my scrunchies?
To keep your scrunchies looking their best, we recommend hand washing them in cold or slightly warm water and laying them flat to dry. Avoid using bleach or harsh detergents. Check out our scrunchie care section for more details!
3.Do you offer bulk orders?
We are accepting bulk or wholesale orders, please reach out via email at info@sewcozy.store
4. Do you offer custom orders?
We are not accepting custom designs at this time but hope you can find something that speaks to your style on our site!
5. How long will it take to receive my order?
Orders are typically processed within 5-7 business days. This is the time it will take for your order to be made and packaged, not the time it takes to ship. Shipping times vary based on location, but most U.S. orders arrive within 7-10 business days. We’ll send you a tracking number once your order is shipped.
5. Do you ship internationally?
Unfortunately, not yet but we are hoping to expand this service in the future!
6. Can I return or exchange my scrunchies?
Sew Cozy is not accepting returns at this time.
7. How can I stay updated on new products and offers?
Follow us on social media and sign up for our newsletter to be the first to know about new product launches, special offers, and updates!